Drain problems are the most common call we get from a city Monroe's size. Homes with mature trees overhead, older pipe runs, and a mix of slab-on-grade and crawlspace construction all produce the same recurring issues: slow drains, backed-up mains, root intrusion, and the occasional line that has simply reached the end of its life. Kelley's Plumbing Contractor handles those calls across Monroe and the surrounding area, along with the full range of plumbing repair and installation work that comes with houses and commercial buildings of every age and type.
Beyond drains, the calls we field cover leaking pipes, water heaters that have stopped producing hot water, fixtures that need replacing, and shutoff valves that have seized. Property managers dealing with a repair between tenants and business owners who need a plumber who can work around an operating schedule both call for the same reason: they need the work done right and confirmed complete before they move on. We are open every day from 9 AM to 9 PM, and same-day service is available when the situation is urgent.
A dripping faucet rarely fixes itself, and a tap that has seized completely creates a different kind of problem: no way to shut off flow to a fixture that needs attention. We repair faucets across every fixture type, replace worn cartridges and washers, and swap out units that have corroded past the point of repair. For a rental unit or a commercial restroom, a non-functioning faucet is a maintenance call that cannot sit.
A leak that is not visible is often the most damaging kind. Water moving inside a wall or under a floor can work for weeks before it shows up as a stain, a soft spot, or a spike in the water bill. We locate the source using diagnostic methods that limit how much has to come apart, then repair or replace the pipe once it is found. Slab-on-grade construction is common in this area, and slab leak detection is a regular part of what we do.
A water heater that fails overnight or stops producing consistent heat is one of those problems that cannot wait until the end of the week. We repair and replace both tank and tankless units, diagnose the cause of a failure, and walk the customer through the options when repair cost and replacement cost are close. Emergency water heater repair is available during our service hours. One call brings a plumber to your door.
Older pipe materials corrode from the inside, reducing flow and eventually developing pinhole leaks that are hard to trace one at a time. When the pipe itself is the problem throughout the house, repiping is the right answer. We handle the full scope: shutting off the supply, running new pipe through the structure, reconnecting fixtures, and testing the system before we leave. All repiping work is done to code.
A new appliance installation is straightforward when the supply and drain connections are in good shape. When they are not, the job involves more than just hooking up the machine. We check the shutoff valves, confirm the drain line routes correctly, and replace any fittings that are corroded or undersized. Backflow prevention on dishwasher drain connections is part of the same scope. We'll sort the plumbing and clean up after.
For busy homeowners and property managers, the scheduling side of a plumbing call matters almost as much as the repair itself. When you call, you get a real conversation about what is happening, what the job involves, and when a plumber can be out. Same-day service is available for urgent calls. For work that can be planned, we find a time that fits around the property and whoever needs to be there.
For rental properties, we can coordinate around a tenant's schedule so access is not a problem. For commercial calls, we work around operating hours when the situation allows. The licensed plumber on the job walks through the diagnosis on arrival and explains the repair before starting. Clear communication from the first call to the final test means no one is left guessing about what was found or what was done.
Emergency calls are taken every day, including weekends, within our service hours. If a burst pipe or a major leak cannot wait, call (980) 364-2879 and describe what is happening so we can respond accordingly.
A repair call in Monroe can look very different depending on the property. An older home may have original pipe runs that have developed a leak at a joint or fitting that has corroded over time. A newer slab-on-grade house may have a pressurized supply line leaking beneath the concrete. A commercial building may have a fixture failure in a restroom that affects multiple users. In each case, the first job is locating the fault accurately. We do that before any work begins, and we explain what we found before we start.
Some calls are not about a failure at all. A water heater that is aging but still running, a toilet that works but runs constantly, a shutoff valve that has never been replaced and shows signs of corrosion: these are situations where replacement makes more sense than repeated repair. We handle toilet repair and replacement, fixture installation, shutoff valve replacement, and water heater swaps as planned work. The service page carries the full breakdown of what each job involves.
Kitchen and bathroom remodels, appliance upgrades, and additions all require plumbing work that fits into a broader schedule. We handle fixture installation, rough-in connections, water line extension, and the plumbing side of any project that touches the supply or drain system. If the project involves a gas line to an appliance, we handle the supply line and the connection. We coordinate with whoever is managing the broader job to keep the plumbing on schedule.
When you call, have a description of what is happening ready. The more specific you can be, the more accurately we can scope the job on the phone. We will ask about the fixture or area affected, whether the problem is isolated or affecting multiple drains or outlets, and whether there are signs of water damage beyond the immediate fault.
From there, we confirm the price before anything is scheduled. You know what you are agreeing to before a plumber arrives. If the job turns out to be different from what the description suggested once the plumber is on-site, we communicate that before proceeding. Nothing is added to the job without your knowledge first. Call (980) 364-2879 to get a quote.
The price for a plumbing job reflects what the job actually involves: the type of fault, what has to come apart to reach it, and the materials required. A drain cleaning is a different scope from a slab leak repair, and a faucet replacement is a different scope from a full repipe. What moves a quote is what the fault turns out to be and what access it requires.
We do not quote a flat rate for work we have not scoped, because the actual job is what sets the price. What we do is give you a confirmed price on the call, based on your description, and update it before proceeding if the on-site diagnosis changes the picture. The service page carries the full breakdown of job types and what each involves.
There is a meaningful difference between a clog inside the house and a problem in the line that runs from the house out to the city connection. A blocked kitchen drain or a slow bathroom drain is usually an inside problem, reachable through the fixture or a cleanout. A backup that affects every drain in the building, or a gurgling drain that points to a venting issue, often means the main line is the source.
We handle both. For main line blockages, hydro jetting is available where a mechanical snake cannot clear the obstruction. For lines that have been damaged by root intrusion, ground movement, or age, we inspect, assess, and discuss repair or replacement options before any work begins. The line from the structure to the city connection is our scope. We'll handle the pipes so you don't have to.
Monroe is the call we take, and so are the communities around it. We serve Unionville, Wingate, Indian Trail, Lake Park, and Wesley Chapel, along with the rest of Union County. Whether the call comes from a home inside the city or a property in one of the surrounding communities, the response is the same: a licensed plumber, a confirmed price, and the work done to code.
You schedule it. We fix it. Simple as that.
the pipe repair page covers what the work involves before you call.
Not necessarily. We assess what is accessible when we arrive and determine what needs to come off to reach the pipe. If you know a pipe run is behind a panel or a built-in cabinet, mentioning that when you call helps us plan the visit. In most cases, we handle what needs to be opened as part of the job.
Get the water source stopped first by turning off the nearest shutoff valve or the main if you cannot isolate it. Once the flow is stopped, move anything that can be damaged and call us so we can assess the pipe or fixture that failed. Standing water should be removed as quickly as possible to limit damage to the floor and subfloor.
Plumbing repairs that require opening a wall or floor are focused on the pipe work itself. Restoring the drywall, tile, or flooring after the pipe is repaired is typically handled separately by a contractor who specializes in that finish work. We make the opening as targeted as possible to keep that restoration scope small.
Not always. The extent of the damage determines the repair. If roots have entered through a cracked joint or a small breach, clearing the obstruction and repairing that section of the line may be enough. If the pipe has collapsed or the root intrusion is widespread across the run, a fuller replacement is the more practical answer. We inspect the line before recommending anything, so the scope of the repair is based on what is actually there.
We coordinate with whoever can provide access to the affected area, whether that is a tenant or a property contact you designate. Someone who can make decisions about the repair should be reachable by phone during the visit, even if they are not on-site. When you call to schedule, let us know the arrangement and we will plan around it. We confirm what was done and what was found before we leave the property.
Work beneath a shared driveway involves both the plumbing repair and any surface or structural considerations that come with digging in a shared space. We handle the pipe work. Questions about access rights or surface restoration in a shared area are worth clarifying with the neighboring property owner or a property manager before the job begins. Call us to discuss what the repair involves and we will walk through the scope.
It can. Municipal water supply boundaries do not always follow town lines exactly, and a property at the edge of a service area may draw from a different utility than the neighboring block. If you are not sure which supplier serves your address, the water bill or meter will identify the utility. That does not change the plumbing work we do, but it can affect who handles a supply-side issue at the street.
We are available every day from 9 AM to 9 PM, which covers early evening appointments that fall after most businesses close. If a restaurant or retail space needs drain work done when customers are not present, scheduling toward the end of our service window is often the practical option. Call (980) 364-2879 to talk through timing.
Any leak that is actively wetting a floor, wall, or ceiling, or that you cannot stop with a shutoff valve, should be treated as urgent. A slow drip at a compression fitting under a sink is different from water coming through a ceiling or a pipe that has split. We are available every day from 9 AM to 9 PM, so an evening call does not have to wait until morning.
Kelley's Plumbing Contractor takes plumbing calls across Monroe, Unionville, Wingate, Indian Trail, Lake Park, Wesley Chapel, and Union County every day from 9 AM to 9 PM. Same-day service is available for urgent calls. One call. One plumber. One fair price. Call (980) 364-2879 to get a quote or schedule a visit.
Take a look at our full coverage area. We also serve nearby: Unionville, Wesley Chapel, Stallings.
We handle the full range of residential and commercial plumbing work across Monroe and Union County, from a single dripping faucet to a whole-home repipe. The table below covers what we do, who each service is built for, and a practical note to help you decide when to call. If you have questions about a specific situation, the fastest answer is a phone call.
| Service | What It Covers | Recommended For | Worth Knowing |
|---|---|---|---|
| Tree-Root Sewer Line Service | root obstruction clearing, line damage assessment, trenchless repair or replacement options | Established properties with mature trees and recurring slow drains or backups | Catching root intrusion early keeps the repair scope manageable. Ignoring it long enough usually turns a clearing into a line replacement. |
| Faucet and Fixture Installation | kitchen and bathroom faucet repair and replacement, showerhead and tub fixture work, garbage disposal installation | Dripping faucets, fixture upgrades, and remodel or renovation installs | We handle rough-in work when the layout is changing, not just swap-outs on existing connections. |
| Whole-Home Repiping | full pipe replacement, targeted section replacement, water line repair and installation | Older homes with corroded pipe, pinhole leaks, or discolored water at multiple fixtures | We walk through the scope and timeline before any pipe is cut so you know what the project involves from the start. |
| Sewer and Main Line Service | main sewer line clearing, backup diagnosis, line repair and replacement | Sewage backups, gurgling drains throughout the home, or odors at multiple fixtures | We speak to the line running from the structure to the city connection. Camera inspection confirms where damage or blockage is located. |
| Leak Detection and Repair | hidden pipe and fitting leaks, under-slab leak location, burst pipe repair | Unexplained water bill spikes or visible moisture without a clear source | We use diagnostic methods that limit unnecessary demolition before any pipe is opened. |
| Drain Cleaning and Clog Removal | kitchen and bathroom drain clearing, main line blockages, hydro jetting for heavy buildup | Slow drains, standing water, or recurring backups anywhere in the home | Recurring clogs in the same drain often point to a deeper line issue worth investigating while we are already there. |
| Toilet Repair and Installation | running toilet repair, flapper and fill valve replacement, full toilet replacement and rough-in | Toilets that run constantly, flush weakly, rock at the base, or need full replacement | A running toilet can waste hundreds of gallons a day, so early repair keeps utility bills in check. |
| Sump Pump Installation | sump pump sizing and installation, discharge line routing, system function testing | Homes with basements or crawl spaces in areas prone to water accumulation after heavy rain | Union County's clay soils shed water slowly. A correctly sized pump with a well-routed discharge line makes a real difference after a significant storm. |
| Water Softener Installation | supply line connection, bypass valve installation, drain line for regeneration cycle | Homes with scale buildup in fixtures, shortened appliance life, or hard water complaints | Water hardness in the Union County area is enough of a concern that softeners are a regular request, particularly in newer construction. |
| Slab Leak Detection and Repair | under-slab leak location, targeted slab access, pipe repair or reroute | Warm spots on the floor, water sounds with no fixture running, or unexplained pressure loss | Locating the leak precisely before opening the slab limits the area that needs to be cut and restored. |
| Well Pump Service | well pump diagnosis, pressure tank inspection, pump repair or replacement | Properties on private well water with pressure loss, air in the lines, or no water at all | Loss of pressure or intermittent flow on a well system often points to the pump, the pressure tank, or the line between them. |
| Water Heater Repair and ReplacementMost Popular | tank and tankless unit service, failed component diagnosis, full unit replacement and installation | No hot water, lukewarm output, or a unit making noise or leaking at the base | If repair cost approaches the price of a new unit, we walk you through both options before scheduling anything. |
| Emergency Plumbing | burst pipe response, major active leak control, same-day urgent callouts | Any situation where water is actively flowing where it should not be | We are available daily from 9 AM to 9 PM. Turn off the main shutoff if water is flowing freely and call right away. |
| Water Pressure and Shutoff Valve Repair | pressure reducing valve adjustment or replacement, shutoff valve replacement, whole-home pressure diagnostics | Low pressure at every fixture or a shutoff valve that will not close fully | Low pressure throughout the house, rather than at one fixture, usually points to a systemic cause we can trace on-site. |
Every plumbing situation is a little different, so call us at (980) 364-2879 and we will talk through what you are seeing, what the job involves, and what it will cost before anything is scheduled.
(980) 364-2879