Kelley's Plumbing Contractor handles plumbing repair and installation for homes and businesses throughout Concord and Cabarrus County. Homeowners dealing with a backed-up drain, a water heater that quit overnight, or a pipe leaking inside a wall get the same clear process: a price on the call, a licensed plumber at the door, and the work done to code. Whether the job is a single faucet replacement or a full sewer line repair, we cover it from the first diagnosis through the final test.
Concord is a city with a wide mix of property types, and the plumbing calls reflect that. Property managers coordinating repairs across multiple units, small business owners who cannot have a plumbing problem drag on through the week, and landlords turning over rental properties between tenants all have different schedules and different stakes. We work around all of them. The full picture of what we handle is on the service page. This page covers what that looks like for Concord specifically.
A burst pipe, a water heater that fails on a cold morning, or a drain backup that takes out a whole floor of the building are not situations that wait for a convenient time slot. We take calls every day from 9:00 AM to 9:00 PM, and same-day service is available when the situation is urgent. Clear communication from the first call to the final test means you know what we found, what the repair involves, and what it will cost before anything starts. One call brings a plumber to your door.
A plumbing repair in an occupied rental or a commercial space is a different scheduling conversation than one in an empty house. We work around tenant availability, coordinate access with whoever is on-site, and keep disruption to the minimum the job allows. For landlords managing a repair at a distance, we confirm what was found and what was done so you have a clear record without needing to be there. We'll handle the pipes so you don't have to.
Not every plumbing problem announces itself. A slow drain that backs up completely, a water bill that has climbed without explanation, a soft spot in drywall that turns out to be a supply line leaking inside the wall. The first job on a repair call is locating the actual source, not just the symptom. We use diagnostic methods that keep unnecessary demolition to a minimum, and we walk you through what we found before any work begins.
Some plumbing components reach the end of their service life. A water heater that has been patched twice, a shutoff valve that no longer closes fully, a toilet that runs regardless of what has been adjusted. When repair is not the right answer, we say so before anything is scheduled. Replacement work is scoped on-site, priced before we start, and tested before we leave.
Installation on a planned job is a different pace from emergency repair. A new bathroom fixture, a tankless water heater going in where a tank unit came out, a water softener connected to the home's supply lines. These calls benefit from a conversation up front about what the job involves, what existing plumbing needs to accommodate, and how the installation fits around whatever else is happening on the property. The service page carries the full breakdown of what we install.
A dripping faucet is easy to ignore until the water loss shows up on a utility bill. A seized tap that will not open or close fully is a different problem, but both trace back to worn cartridges, failed washers, or corroded valve seats. We repair and replace faucets throughout the house, including outdoor hose bibs and utility connections, and we confirm the fix holds before we leave.
No hot water at all and water that runs warm but never hot are two different faults with different causes. A failed heating element, a tripped reset, sediment buildup that has insulated the tank from its own heat source, a thermostat that is out of range. We diagnose the cause on-site and carry out the repair or recommend replacement when the unit has reached the point where repair does not make sense. Same-day plumbing service is available when the situation is urgent.
In parts of Cabarrus County where heavy clay soil slows drainage and low-lying lots collect water after a significant storm, a sump pump is not optional. A pump that hums but does not move water, a float switch that has failed, a discharge line that has been blocked or disconnected are all repair calls we handle. New installations are sized for the space and the load the property actually puts on the system.
A leak beneath a concrete slab can run for some time before it surfaces as a visible problem. Warm spots on the floor, a water meter that moves when no fixture is running, unexplained pressure loss throughout the house. We locate the leak using detection methods that pinpoint the source before any concrete is opened, keeping the repair as targeted as possible. Work performed by licensed plumbers means the repair is done to code and the slab is left in the best condition the job allows.
Tank and tankless water heaters both come through our service calls regularly. Sediment buildup, failed elements, pressure relief valves that are past their service life, and tankless units that have lost consistent flow are all in scope. Tankless water heater installation is a different job from a tank swap, involving the gas or water supply line connection and confirming the unit delivers consistent output at the right temperature. We handle both. You get the rate on the phone before anything is scheduled.
A disposal that hums but will not spin has usually tripped its internal reset or has an obstruction jamming the plate. A unit that leaks under the sink is a different problem, often at the mounting ring or the drain connection. When the unit is past repair, replacement is straightforward. We install, repair, and replace disposals and confirm the drain connection is clear and sealed before the job is done. We'll sort the plumbing and clean up after.
The hardest part of a plumbing problem is knowing when to call, and on a renovation job, the answer is earlier than most people expect. Getting a plumber involved before the walls close means the rough-in is done right the first time, the drain and supply lines are in the correct position for the fixtures going in. We fit around the other trades on the job and work to the timeline the project requires. Code-compliant plumbing from the rough-in forward saves the kind of rework that pushes a finish date out by weeks.
Older pipe materials corrode from the inside, develop pinhole leaks in multiple places, and eventually reach a point where patching one section just shifts the problem to the next. Galvanized steel pipe is the most common candidate for full replacement in older Concord properties. When the leaks start coming in clusters, or when water pressure has dropped throughout the house rather than at a single fixture, the pipe itself is usually the cause.
A whole-home repipe is a staged job, not a single-day event. We work through the house section by section, replacing supply lines with copper or current-standard pipe, restoring water between sessions where the layout allows. Backflow prevention and shutoff valve replacement are handled as part of the same scope where they are needed. The goal is to leave the property with a supply system that is sound, up to code, and not going to need the same conversation again in two years. Your home deserves pipes that are sound and up to code, and a repipe is the most direct way to get there.
"Call us and we'll tell you" is the honest answer, and it is the only one this page can give you without inventing a number. The price depends on what the fault turns out to be, what has to come apart to reach it, and what the repair or replacement involves once the plumber is on-site. A drain cleaning is a different scope from a slab leak repair. A faucet cartridge swap is a different scope from a full bathroom rough-in.
When you call, you describe the problem and we give you a price before anything is scheduled. If the plumber arrives and finds the actual scope is different from the description, we communicate the updated cost before proceeding. Nothing is added to the job without your knowledge first. Ask what the price covers and you get a straight answer. We pick up the phone and get it handled.
We serve Concord and the communities around it throughout Cabarrus County. If your address is in Harrisburg, Kannapolis, Enochville, Landis, or Mount Pleasant, you are in our service area. Experienced plumbers on every callout, whether the job is a single fixture repair in a Concord apartment or a sewer line replacement on a commercial property in Kannapolis. One call. One plumber. One fair price.
our plumbing service guide explains the range of work covered.
In most homes, the main shutoff is near where the water supply line enters the house. That is often in a utility room, a crawl space, a basement, or near the water meter at the front of the property. If you are not sure where yours is, a plumber can point it out during any service visit so you know before you need it in an emergency.
Permit requirements depend on the scope of the work and whether it involves new rough-in, structural changes, or alterations to the existing system rather than straight repair and replacement. We confirm what applies to your specific job before anything is scheduled, and we handle the plumbing side of code compliance so the work passes inspection. If a permit is needed, we factor that into the timeline and walk you through what it covers.
That depends on how the billing is set up when you call. Property managers and landlords who coordinate multiple addresses can discuss how they want invoicing handled at the time of booking. Call (980) 364-2879 and we will work out an arrangement that makes record-keeping straightforward for your situation.
Yes. We serve Harrisburg, Kannapolis, Enochville, Landis, Mount Pleasant, and the surrounding communities throughout Cabarrus County. The scope of work is the same across the area, from drain cleaning and leak repair to water heater replacement and sewer line service. Call (980) 364-2879 with your address and we will confirm coverage and go over pricing before anything is scheduled.
The plumbing work itself follows the same process, but food service properties often have heavier grease buildup in drain lines and may have code requirements around grease traps and interceptors. We approach the drain work the same way, with the scope reflecting what the line actually needs. Any code-related questions specific to a food service facility are worth confirming with the local authority before work begins.
A gurgling drain is typically a sign that air is being pulled through the trap or that a vent stack is partially blocked, causing pressure imbalance in the drain line. It can also point to a partial clog deeper in the line. Either way, it is worth having a plumber take a look before the drain backs up completely.
Yes. Once the repair is done, the plumber on the job will walk you through what caused the problem and what, if anything, can be done to reduce the chance of a repeat. That might be a change in what goes down a drain, a note about a pipe material that is reaching the end of its service life, or a recommendation to watch a particular fitting. The goal is a repair that actually holds, not a repeat call.
Call us and describe what the tenant has reported. We can often schedule same-day service for urgent situations like a backed-up drain, a water heater failure, or an active leak. You do not need to be on-site for the visit, and we confirm what was found and what was done so you have a clear record of the repair. Coordinating access with the tenant is something we handle on the call.
Yes. When you call, we go over what you are dealing with and give you a price before anything is scheduled. The rate reflects what the job actually involves, and you are told what it covers so you can decide before anyone comes to the door.
Kelley's Plumbing Contractor is available every day from 9:00 AM to 9:00 PM for plumbing repair and installation throughout Concord and Cabarrus County. You do not need to know what is wrong before you call. Describing what you are seeing is enough to get a plumber on the way and a price on the phone. Call (980) 364-2879.
Take a look at our full coverage area. We also serve nearby: Harrisburg, Kannapolis, Huntersville.
We handle the full range of residential and commercial plumbing work across Concord and Cabarrus County, from a single dripping faucet to a whole-home repipe. The table below covers what we do, who each service is built for, and a practical note to help you decide when to call. If you have questions about a specific situation, the fastest answer is a phone call.
| Service | What It Covers | Recommended For | Worth Knowing |
|---|---|---|---|
| Tree-Root Sewer Line Service | root obstruction clearing, line damage assessment, trenchless repair or replacement options | Established properties with mature trees and recurring slow drains or backups | Catching root intrusion early keeps the repair scope manageable. Ignoring it long enough usually turns a clearing into a line replacement. |
| Faucet and Fixture Installation | kitchen and bathroom faucet repair and replacement, showerhead and tub fixture work, garbage disposal installation | Dripping faucets, fixture upgrades, and remodel or renovation installs | We handle rough-in work when the layout is changing, not just swap-outs on existing connections. |
| Whole-Home Repiping | full pipe replacement, targeted section replacement, water line repair and installation | Older homes with corroded pipe, pinhole leaks, or discolored water at multiple fixtures | We walk through the scope and timeline before any pipe is cut so you know what the project involves from the start. |
| Sewer and Main Line Service | main sewer line clearing, backup diagnosis, line repair and replacement | Sewage backups, gurgling drains throughout the home, or odors at multiple fixtures | We speak to the line running from the structure to the city connection. Camera inspection confirms where damage or blockage is located. |
| Leak Detection and Repair | hidden pipe and fitting leaks, under-slab leak location, burst pipe repair | Unexplained water bill spikes or visible moisture without a clear source | We use diagnostic methods that limit unnecessary demolition before any pipe is opened. |
| Drain Cleaning and Clog Removal | kitchen and bathroom drain clearing, main line blockages, hydro jetting for heavy buildup | Slow drains, standing water, or recurring backups anywhere in the home | Recurring clogs in the same drain often point to a deeper line issue worth investigating while we are already there. |
| Toilet Repair and Installation | running toilet repair, flapper and fill valve replacement, full toilet replacement and rough-in | Toilets that run constantly, flush weakly, rock at the base, or need full replacement | A running toilet can waste hundreds of gallons a day, so early repair keeps utility bills in check. |
| Sump Pump Installation | sump pump sizing and installation, discharge line routing, system function testing | Homes with basements or crawl spaces in areas prone to water accumulation after heavy rain | Cabarrus County's clay soils shed water slowly. A correctly sized pump with a well-routed discharge line makes a real difference after a significant storm. |
| Water Softener Installation | supply line connection, bypass valve installation, drain line for regeneration cycle | Homes with scale buildup in fixtures, shortened appliance life, or hard water complaints | Water hardness in the Cabarrus County area is enough of a concern that softeners are a regular request, particularly in newer construction. |
| Slab Leak Detection and Repair | under-slab leak location, targeted slab access, pipe repair or reroute | Warm spots on the floor, water sounds with no fixture running, or unexplained pressure loss | Locating the leak precisely before opening the slab limits the area that needs to be cut and restored. |
| Well Pump Service | well pump diagnosis, pressure tank inspection, pump repair or replacement | Properties on private well water with pressure loss, air in the lines, or no water at all | Loss of pressure or intermittent flow on a well system often points to the pump, the pressure tank, or the line between them. |
| Water Heater Repair and ReplacementMost Popular | tank and tankless unit service, failed component diagnosis, full unit replacement and installation | No hot water, lukewarm output, or a unit making noise or leaking at the base | If repair cost approaches the price of a new unit, we walk you through both options before scheduling anything. |
| Emergency Plumbing | burst pipe response, major active leak control, same-day urgent callouts | Any situation where water is actively flowing where it should not be | We are available daily from 9 AM to 9 PM. Turn off the main shutoff if water is flowing freely and call right away. |
| Water Pressure and Shutoff Valve Repair | pressure reducing valve adjustment or replacement, shutoff valve replacement, whole-home pressure diagnostics | Low pressure at every fixture or a shutoff valve that will not close fully | Low pressure throughout the house, rather than at one fixture, usually points to a systemic cause we can trace on-site. |
Every plumbing situation is a little different, so call us at (980) 364-2879 and we will talk through what you are seeing, what the job involves, and what it will cost before anything is scheduled.
(980) 364-2879